Privacy Policy

1. General Provisions

This Privacy Policy regulates the collection, use, storage, and disclosure of information received from users of the Cita Help website (hereinafter — "the Site"). By using the Site, you agree to the terms of this Privacy Policy.

2. Information Collected

When requesting services, we may collect the following information:

This data is not stored on our servers and is used exclusively for selecting and configuring requested services during direct communication.

3. Use of Information

Collected information is used exclusively for:

4. Data Storage and Protection

We do not store users personal data on our servers. All information is transmitted directly to service providers and deleted after the interaction is completed.

5. Data Disclosure to Third Parties

We do not disclose personal data to third parties, except when necessary for providing requested services (e.g., to Spanish official authorities when processing documents).

6. Cookies and Analytics

The Site may use cookies and similar technologies for traffic analysis and improving user experience.

7. Your Rights

You have the right to request information about collected data, its correction or deletion.

8. Changes to Privacy Policy

We reserve the right to make changes to this Privacy Policy. The current version is always available on this page.

Last updated: 11/17/2023